Frequently Asked Questions

Where is GeneXis Technologies based?

GeneXis Technologies operates in Hong Kong with a local team of developers.

Where are the companies you provide support for located?

GeneXis Technologies provides support to clients locally and overseas in Thailand and the Middle East. We are open to working with companies regardless of geographic location.

What industries does GeneXis Technologies have experiences in?

Our company specializes in specialized IT solutions for the insurance industry. With over 20 years of development experience, we are confident that we can build a solution tailormade for your needs.

I need help regarding an error from your software. When can I expect help?

You can reach us by calling our hotline during office hours. International clients may reach us through phone or e-mail. We will respond to requests as soon as we receive them.

What measures will your company take to ensure that software integration goes smoothly?

Our end-to-end implementation process includes the following steps:
  • Project Planning
  • Requirement Study
  • System Design
  • Product Implementation
  • Project Tracking
  • System Integration Testing
  • User Training
  • User Acceptance Testing
  • Post Implementaton Support

How can I enquire more about GeneXis Technologies' services?

You can contact us through our hotline at +852 2180 9160 or through the contact form linked here.